Alamo Terms & Conditions
This quote includes:
- All taxes, airport taxes and surcharges if applicable,
- Stated mileage amount (generally unlimited, see below for extra mileage charges)
- Vehicle Registration fee,
- One way fees if applicable,
- All vehicle fees related to the booking e.g. Vehicle drop fees, all recovery fees, premium location fees, corporate location fees wherever applicable.
This quote will not include:
- Any Protective Coverage for you or the vehicle. However, most US credit cards provide travel insurance, including car rental. Please check with your credit card provider for more details. If you are traveling through the US with Travel insurance you may also be covered, please verify with your travel insurance provider.
- Child seats or booster seats (can be purchased after confirmation for generally $9.99 US per day).
- Extra miles (if your rental has limited mileage, each additional mile over the limit will be charged at $0.25 to a maximum of $49.95).
- An age surcharge of $25.00 per day for renters under 25 years of age.
- Any extras signed up for upon arrival, e.g. vehicle snow equipment, GPS.
See below for more Alamo Terms and Conditions
OR see Alamo for further details
Driver's License
Below are Alamo's driver's license requirement policies:
- In order to rent an Alamo vehicle, a valid US or International driver's license is required and must be "in hand" at time of rental.
- International renters must present a valid readable un-expired license from their country of residence. If the country of residence is not in English, an un-expired International Drivers license must be presented in conjunction with their country of residence license.
- No Learner Permits or photocopies are accepted. Temporary driver's licenses are accepted only if for change of residence or replacement of lost or stolen license. If no photo ID, the description on the license must match that of the renter.
- Within the European Union, all drivers must produce a current driver's license from the county of residence that has been valid for the last 12 months. An international driver's license is only accepted together with a valid driver's license of the country of residence.
Age
The primary renter of the vehicle must be 25 years of age, or for select corporate contracts and international tour accounts, the minimum age is 21.
If you are 25+ there is no additional charge; if you are in the age range of 21-24 than there is an additional charge of $10-25 per day depending on the location. If you would like to add an additional driver that is 25+ there will be a charge of $9.99 per day.
Certain specialty and larger sized vehicles may not be rented to younger drivers.
Some locations maintain maximum age limits.
Alamo reserves the right to refuse rental of a vehicle if the renter demonstrates inability to handle road rules and conditions.
Military or Government personnel on official orders renting at government rates may rent at 18 years of age (see Government/Military Rates).
In some states minimum age is lower, in New York the minimum age is 18 years of age, subject to a per day surcharge.
Montgomery, AL Alamo does not permit renters under age 25. and in Michigan the minimum is 18 years of age.
Additional Drivers
All additional drivers must meet ALL rental qualifications in regard to age and driving record as well as all other standard rental qualifications. they must must appear at the rental counter with the primary renter and must sign the rental agreement.
Driving Restrictions
Alamo permits renters to drive the vehicle only into specific countries based on the original pick up country.
Please inquire at time of rental for details.
The rental vehicle must be returned to a location within the country the vehicle was originally rented from.
Rentals originating in the United States (USA) can be driven throughout the USA and Canada. Vehicles cannot be driven into Mexico. *Please note: Canadian citizens cannot rent a car in the US and drive it into Canada.
Fuel
As a customer, you have a choice as to how you would like to pay for fuel.
You will be provided with two options, both starting with a full tank of fuel in your vehicle at the time of rental.
Option 1: Upfront Fuel
This option allows a renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be given for unused gas.
Option 2: Return Full or Pay Alamo for Gas
This option allows a renter to return the vehicle with a full tank of gas or pay Alamo at the end of the rental for gas used but not replaced. Price per gallon/litre will be higher than local fuel prices.
Important Note: For Europeans booking in the US and Canada, unless included in the rate package, payment for this tank will be required at time of rental. No refund will be given for fuel purchased but not used.
The total upfront fuel charge reflected is an estimate based on current prices and the average tank size for the car class reserved. This charge may change upon time of rental.
Credit Cards
Renter must present an acceptable credit card, with available credit, in their own name, at the time of rental.
Signature on back must match name imprinted on card.
Debit Cards
When renting in the U.S., debit and check cards may only be used in conjunction with proof of a round trip travel ticket (airline, cruise ship or train) at time of rental.
A debit/check card is considered to be any non-credit card bearing the VISA, MasterCard or Discover Card logo.
Any other non-credit card without the VISA, MasterCard or Discover Card logo is not accepted.
For pick-ups in the United States, without proof of roundtrip ticket, debit or check cards are only accepted when returning the vehicle.
A credit card in the name of the renter must be presented at the time of pick-up.
Rental Responsibility
Alamo holds the renter responsible for the safe return of the rental vehicle in the same condition as it was rented, except for normal wear and tear.
Unless prohibited by law, a renter may be held responsible for all damages, including loss of use, should the vehicle be damaged in an accident, stolen or vandalized. This is the case regardless of fault. Whether who is at fault in the accident, the renter may be asked to pay for the damage up to and including the total cost of replacing the vehicle in case of a total wreck or loss.
Be sure any estimated damage to the vehicle has been recorded properly before leaving the rental location.
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