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Travel Guides > Vroom Info > Terms of Use

Terms of Use


VroomVroomVroomacts as a broker between you (the client) and the car rental companies. Your rental is subject to the rental terms and conditions of the car hire company with whom the reservation is made. For example: bookings made with Avis will be subject to the Avis terms and conditions at the time of booking.

“Fun Deals” and value specials:
VroomVroomVroomhas negotiated Vroom Deals and specials for you that result in real value that we pass on to you. To receive the benefits from Avis, Hertz, Euro car  and Thrifty all bookings must be initiated via the VroomVroomVroom.com site. This will ensure that the VroomVroomVroom.com value code is inserted into the reservation form for each company. Any reservation not made via the VroomVroomVroom.com site will not insert the VroomVroomVroom.com value code and therefore not receive the applicable Vroom Deal.

Multiple reservations:
If after placing a reservation you need to repeat the reservation process (e.g. if a second reservation is required) from VroomVroomVroom.com, start at the GET A QUOTE link to ensure the discounted rates are applied again.

Optional Insurance:
Renters incur a standard excess when a vehicle is damaged or in an accident. This amount will be advised during the reservation process. The excess can be reduced to a lower amount by paying an optional excess reduction fee upon vehicle pickup.

Payment:
The rental amount is payable upon vehicle pickup directly to the car rental company. All major credit cards are accepted. Credit card details may be required to secure the reservation at the time of booking however the payable amount will not be debited until you collect the vehicle and sign the rental contract.

Page TopChanges and Cancellations:
Once the reservations is made, amendments and/or cancellations are to be made via the car rental company with whom the reservation is made. See the "Make Changes" page for direct access to the respective car rental company amendment pages. You will need your Booking Number.

Child Seats: Available on request from most locations. Please select the baby seat option on the reservation form.





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