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FAQs

Top Questions

  • Credit card - do I need one?
  • Can I use a debit card?
  • Is it free to book? - YES YES YES!
  • What if I need to cancel?
  • What is included?
  • Is there a bond or deposit?
  • What license do I need?
  • Can I nominate an additional driver?
  • How old do I need to be to rent a car?
  • What is a young driver surcharge, or the age surcharge?
  • Why are flight details important?
  • How do I make a modify my booking?
  • How do I add a child seat or gps to my booking?
  • I Want To Hire A Van Or Minibus?
  • I can't see the car I want?
  • Can I make a reservation for a One Way car rental?
  • Can I hire a car today?
  • Can I get a complete "quote" without entering any credit card details?
  • I'm confused about the US and Canadian Border.
  • Is your site secure?
  • When I book and the page says 'unable to book' and to call you?
  • Can I extend my rental after I have collected it?
  • Can I drive into another country in my hire car?
  • What are the options available for car rental excess cover?
  • I have not received my confirmation email?
  • Is it possible to arrange a vehicle to be delivered to our hotel?
  • Glossary