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Hertz Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Hertz and may change without notice to VroomVroomVroom.com.

This quote includes:

  • all taxes, airport taxes and surcharges if applicable,
  • Stated mileage amount (generally unlimited, see below for extra mileage charges)
  • Vehicle Registration fee,
  • One way fees if applicable,
  • All vehicle fees related to the booking e.g. Vehicle drop fees, all recovery fees, premium location fees, corporate location fees wherever applicable.

This quote will not include:

  • Fuel
  • Insurance (See next paragraph*)
  • Child seats or booster seats (can be purchased after confirmation for generally $11.99 US per day plus local tax and surcharges).
  • Extra miles (if your rental has limited mileage, each additional mile over the limit will be charged at $0.25).
  • The charge for drivers between 21-24 can be anywhere between $15.00 - $25.00 per day and may be subjected to tax and surcharges. 
  • Any extras signed up for upon arrival, e.g. vehicle snow equipment GPS.
  • All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.

* Important information about car rental insurance

For US citizens
Some US credit cards and personal car insurance policies do provide car rental insurance so please check with your credit card provider and personal auto insurance policy for details.

Visiting the US from another country
It is illegal to drive in the US without car insurance. Your travel insurance probably only covers the excess so check the fine print in your travel insurance policy.

For more information please see our U.S. car rental insurance guide.


See below for more Hertz Terms and Conditions

OR see Hertz for further details

All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.

Driver's License

An acceptable, valid driver's license issued from your country of residence must be presented at the time of rental.  The driver's license must be valid for the entire rental period.  If the driver's license is in a language other than English, and the rental is in the United States, an International Driver's Permit is recommended.  In all cases, a valid driver's license issued from your home country must be provided, whether or not you possess an International Driver's Permit.  You will not be allowed to rent a Hertz vehicle with only an International Driver's Permit.

The Fullsize Van requires a Commercial Driver's License to transport non-profit groups or for commercial use.  Vehicle may not be used to transport passengers for hire.  The Commercial Driver's License requirement does not apply to personal rentals.

Age

On most retail rentals at corporate locations and participating licensee locations in the US, the minimum age is 25 without an additional Age Differential Charge, and 20 with an additional Age Differential Charge.


The minimum age for Prestige & Adrenaline Collections, as well as select high performance vehicles, is imperatively 25.  

The charge for drivers between 21-24 can be anywhere between $15.00 - $25.00 per day and may be subjected to tax and surcharges.  Please feel free to email info@vroomvroomvroom.com and we'll contact the depot of pickup for you.  We'll respond within one business day.

Additional Drivers

- Individuals not automatically covered on the Rental Agreement as Authorized Operators noted above may be signed on as an "Additional Authorized Operator" (AAO).  AAO's must be present and may be signed on to the rental agreement at the time of rental or during the rental at any US corporate location.

- Renter and each AAO must be present to sign Rental Agreement, present an acceptable credit card or debit card (if renting city accepts debit cards) in their own name, or a current round-trip ticket (air, train or bus), show valid driver's license, and must be a minimum of 20 years of age.  For those 20 through 24 the location's age differential will apply.

Additional Authorized Operators Fees

USD 13.00 per day, maximum USD 91.00 per rental, for each Additional Authorized Operator.

Exceptions

California - no fee for Additional Authorized Operators.
Nevada - USD 10.67 per day, maximum USD 74.69 per rental, for each Additional Authorized Operator.
New York - USD 3.00 per day up to a maximum of USD 35.00, for each Additional Authorized Operator.

Payment Policy - Credit Card

American Express / Mastercard / Carte Blanche / Diners Club / Discover / Hertz Card / JCB / Visa / Optima/Amex

Credit cards must have available credit, and debit/check cards must have available funds, for the estimated amount of rental charges plus up to USD 200.00 for any incidental charges in order to secure the rental.  For customers with a PC coupon, the estimated amount is the approximate total not including your promotion.

Payment Policy - Debit Cards

Eligible debit cards must have Visa or Mastercard logo. Use of a debit card to rent a vehicle is subject to a review of your credit history.

Please note that at the time of rental you will need to present (1) a current driver's license and (2) a valid credit or charge card in the renter's name.  At most Hertz locations in the United States, Puerto Rico, and the U.S. Virgin Islands, Hertz will allow you to present certain debit/check cards in place of a credit or charge card.  (Note: confirmation of your reservation does not mean that your debit/check card is acceptable to Hertz.) 

Driving Restrictions

The renter will need to advise the rental counter if they intend to drive into Canada.

You must have a valid license and rental record. Renters may be sometimes required, depending on the location to present Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. A passport is now required to enter Canada. 

To facilitate entry into Canada, it is recommended that you present a birth certificate or valid passport at customs. 

Canadian Customs and Excise Regulations prohibit Canadian residents from driving U.S. rental vehicles in Canada and/or returning to the U.S. When a Canadian resident rents a car in the U.S. and drives into Canada, he/she must obtain a Traveler's Vehicle Permit from Canadian customs.  The renter must then go to a Canadian Hertz location and exchange the U.S. car for a Canadian car within 24 hours. No intercity fees are applied for this exchange.

Hertz vehicles may not be driven into Mexico.

Fuel

Hertz has three refueling options available to meet your needs:

You may purchase a tank of gas from Hertz at time of rental and return the vehicle with as little gas as you prefer.  Please be aware that we are unable to issue a refund for unused fuel.  However, this method eliminates the need for you to refuel the tank prior to returning.

You can let us refuel for you and only pay for the fuel required to replace the fuel you used, and for the service and convenience of refueling the tank.

You can stop and refuel the tank yourself, immediately prior to returning the vehicle.

Insurance Coverage Options offered by Hertz

Please note:  These are offered by the supplier direct - at the car rental pickup or by contacting:

Hertz Reservation - 800-654-3131 (US or Canada)
International - 800-654-3001

Loss Damage Waiver (LDW)

In most states, in the event of any other loss or damage to the car, regardless of fault, your financial responsibility extends to the full value of the car at the time of rental, less its salvage value, plus expenses for towing, storage impound fees, an administrative fee and a reasonable charge for loss of use. If your responsibility differs in the state in which you rent, it will be stated in Paragraph 4, of the Rental Agreement. In California, in the event of any loss or damage to the car regardless of fault, your financial responsibility will in no event exceed the fair market value, plus actual charges for towing, storage, impound fees, and an administrative fee.  In California and Nevada, your responsibility for loss or damage to the car from vandalism unrelated to theft will not exceed USD 500.00 and you are not responsible for theft, regardless of purchasing LDW, unless the theft results from your fault. In Illinois, your responsibility for loss or damage for any cause other than theft is limited to USD 15,500.00. Loss or damage related to theft is limited to USD 2,000.00, unless the theft results from your fault.  In New York, your financial responsibility shall not exceed (i) the actual and reasonable costs that Hertz incurs to repair the car, including costs for towing, storage and impound fees or that Hertz would have incurred if the car was repaired or (ii) the fair market value of the car immediately before the damages occurred, as determined by the applicable market for the retail sale of the car less disposal proceeds. Your responsibility for theft of the car shall not exceed the reasonable costs incurred by Hertz for loss due to theft up to its fair market value, if it is established that you or any authorized operator failed to exercise reasonable care or aided or abetted in the theft. 

  • However Hertz offers Loss Damage Waiver (LDW) an optional service, which for an additional daily charge relieves you of all financial responsibility for the loss or damage to the rental car, whether or not you have insurance to cover suchdamage, provided the car is used in accordance with the terms of the Rental Agreement.
  • The cost of LDW may vary depending on location or car type and is charged per each full or partial day of rental.

Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI), offered in combination with PEC, allows you to elect accidental death and accidental medical expense coverage for yourself and your passengers during the rental period of the vehicle.  

PAI coverage:

Benefit ScheduleRenterEach Passenger
Accidental DeathUSD 175,000.00USD 17,500.00
Accidental Medical Expenses
not to exceed (except NY):USD 2,500.00USD 2,500.00
New York only:USD 3,500.00USD 3,500.00
Ambulance Expenses
not to exceed (except NY):USD 250.00USD 250.00
New York only:USD 150.00USD 150.00

Total benefits for any one accident are limited to USD 225,000.00 and are payable in addition to any other coverage for which you or your passengers are eligible. However, your benefits provided by other coverage may be affected by the PAI benefits. Rentals originating in the State of Mississippi do not have a single accident limit of USD 225,000.00.

If this coverage is accepted, the benefits for you apply to all accidental injuries during your rental period, regardless of whether you are actually in the car. Your passengers are also covered, but only for incidents occurring while they occupy the Hertz rental car.

Personal Effects Coverage (PEC)

Personal Effects Coverage (PEC), offered in combination with PAI, is an option that insures against risk of loss or damage to help protect your personal belongings while renting from Hertz. By electing PEC you will be insured throughout the entire rental period. PEC is insurance protection and pays in addition to any other policy you may have (such as a Homeowner's policy). However, your benefits provided by other coverage may be affected by the PEC benefit. PEC insurance coverage includes those personal effects owned by you and those members of your immediate family traveling with you during the rental period who are permanent residents of your household. PEC does not extend to non-family members traveling with you.

The maximum coverage per person is USD 600.00 with the maximum coverage for all claims during any rental limited to USD 1800.00, no deductible (Exception In New York, maximum coverage is USD 500.00 per person with a maximum coverage for all claims during any rental limited to USD 1,500.00).

Baby, Child and Booster Seats

These can be requested by emailing info@vroomvroomvroom.com or easier still - reply to your confirmation email. Please advise the age of your baby or child. Currently costs are $11.99 per day plus local tax and surcharges.

GPS

These can be requested by emailing info@vroomvroomvroom.com or easier still - reply to your confirmation email. Currently costs are $12.99 per day plus local tax and surcharges.