Our Price Promise applies to the total cost of your car rental. Prices for optional extras, like, GPS, car seats and excess reduction insurance are not included in our quotes and are not subject to our Price Promise.
We will contact customers who qualify for the Price Promise to arrange payment after they have completed their VroomVroomVroom car rental booking and paid the car rental supplier.
We will make one Price Promise payment to you for one competing offer per completed booking; multiple applications for a Price Promise payment for the same Vroom booking will not be considered.
Our Price Promise applies where your VroomVroomVroom car rental booking and the competing offer are:
- for the same standard of car and same supplier
- priced in the same currency (without the use of a currency converter)
- subject to the same rental conditions (including, without limitation, insurance and extras), and
- to be picked up from the same pick up location (for example, the Price Promise will not apply if the VroomVroomVroom car rental booking is for pick up from the airport collection desk but the competing offer is for pick up from an off-site airport location).
The competing offer must also be:
- available online,
- for a car rental which is to be paid on completion of your booking when you return the car to the supplier, and not a prepaid or packaged car rental (including where it is bundled with any other goods or services),
- available to the general public and not subject to a special discount code, coupon or number,
- able to be found or recognised by Vroom acting reasonably,
- available, and not sold out, at the time you fill out the Price Promise Form, and
- able to be identified by filling out the Price Promise Form.
Note: Price Promise does not apply to RV bookings and Partial Prepaid Bookings