E-Z Terms & Conditions
The below T&Cs (including prices and taxes) are provided by EZ Rent a Car and may change without notice to VroomVroomVroom.com.
This quote includes:
- All taxes, airport taxes and surcharges if applicable
- Vehicle Registration fee
- One way fees if applicable
- All vehicle fees related to the booking e.g. Vehicle drop fees, all recovery fees, premium location fees, corporate location fees wherever applicable
This quote will not include:
- Mileage - refer to the terms and conditions below
- Insurance (See next paragraph*)
- Child seats or booster seats (can be purchased after confirmation for generally $9.99 US per day)
- An age surcharge of $20-$30 per day for renters under 25 years of age
- Any extras signed up for upon arrival, e.g GPS at around $11.99 per day
- Local surcharges and taxes that apply to extras
* Important information about car rental insurance
For US citizens
Some US credit cards and personal car insurance policies do provide car rental insurance so please check with your credit card provider and personal auto insurance policy for details.
Visiting the US from another country
It is illegal to drive in the US without car insurance. Your travel insurance probably only covers the excess so check the fine print in your travel insurance policy.
For more information please see our U.S. car rental insurance guide.
E-Z Rent A Car observes policies based on the type of renter:Local Renters
Any renter who does not have a return airline boarding pass or round trip airline itinerary
Any renter with a driver license issued in the United States, Canada or Puerto Rico and from a state outside of the state of rental with a return airline boarding pass or round trip airline itinerary
Out Of Country Renters
For those customers who are not local renters, but reside outside of the United States, Canada or Puerto Rico with a return airline boarding pass or round trip airline itinerary
ADDITIONAL DRIVERThe charge for additional authorized drivers is $9.99 per day, per additional driver. The additional driver must qualify in the same manner as the primary renter.
AGE SURCHARGERenters will be required to pay an underage fee of $20 USD per day.
For out of country renters, an Underage Fee of $20 per day is required for standard cars, $30 per day for premium, SUV and Convertibles. Some groups not available – luxury, van.
CASH PAYMENTWe do not accept cash as a form of payment at the time of rental (pickup); however, cash will be accepted upon return. We must be able to make an imprint of the raised type on the credit card in order to accept it.
CHILD SEATChild-restraint seats may be available at the rental location for an additional charge of $9.99 per day.
CREDIT CARDType of credit cards accepted: American Express, Diners Club International, Discover, MasterCard and Visa. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
DEBIT CARDNot accepted for renters without a return airline boarding pass or round trip airline itinerary (local renters).
Domestic renters can pay using a debit card (bearing the Visa/Mastercard logo). Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup. Renters may only rent from the following vehicle car classes: Economy, Compact, Midsize, Fullsize and Minivan.
DRIVER'S LICENCEThe renter must have in his/her immediate possession a valid and current driver license. In order for the license to be valid, it must pass the following:
- The license must not be expired.
- The license must match the renter who is renting the vehicle.
- The name on the driver license must match exactly the imprinted name on the credit card.
GPSGPS units are available for rent at all corporate locations upon request at the time of arrival. If the GPS device is not returned, you give us permission to charge the card on file for $250 to replace the unit.
1. Pre-Paid Fuel Option - The renter may purchase the Pre-Paid Fuel option at the rental counter at the time the vehicle is rented.
2. Return Vehicle with Same Amount of Fuel or Pay a Return Refueling Fee - Renters who choose to decline the Pre-Paid Fuel option are required to return the rental vehicle with the same level of fuel as was in the rental vehicle when it was rented, or a return refueling fee will be assessed to the rental agreement. To avoid a return refueling fee, the rental vehicle must be refueled within 10 miles of the return facility and the renter must present a fuel purchase receipt upon return of the rental vehicle to the return facility.
INSURANCELocal renters need to provide proof of insurance to rent a vehicle. The rental agent must also call the number on the insurance policy to verify that the renter has full coverage.
Domestic renters do not require proof of insurance and they may accept or decline all coverage options available.
MILEAGELocal renters are subjected to a daily mileage cap. There is a fee of $0.39 per each mile over the total mileage cap.
MIN AND MAX RENTAL LENGTHThe maximum rental length is 28 days, while the minimum rental length is 1 day. Rates are calculated based on a 24 hour clock, once this clock has gone past the 24 hour period, another day will be charged.
NO SMOKINGAs of October 1, 2009, all of the fleet for E-Z Rent-A-Car corporate locations will provide and institute a no smoking policy for all vehicles in the fleet. If the Vehicle is returned smelling of smoke from any source, you will be charged a cleaning fee of up to $250 to remove the smoke odor.
OUT OF COUNTRY RENTERSFor those customers who are not local renters, but reside outside of the United States, Canada or Puerto Rico with a return airline boarding pass or round trip airline itinerary, the following policies apply:
With a Major Credit Card: Renters must accept full coverage (CDW and SLI) unless the renter has proof of coverage. Proof must be provided in English and be valid for the United States and the appropriate dates of travel. Credit Card coverage will be accepted for Collision Coverage (CDW), provided the rental cost are paid using the same credit card.
With a Debit Card: Renters must accept full coverage (CDW and SLI) unless the renter has proof of coverage. Proof must be provided in English and be valid for the United States and the appropriate dates of travel.
RENTAL EXTENTIONSA rental agreement can be extended over the phone if the rental was secured with a credit card and that specific credit card has been authorized for 35% over the new estimated total. However, if the rental was secured with a debit card or if the credit card on file does not have enough to authorize, the renter must come into the rental location in order to extend the contract.
TAXES/FEESAirport Access Fee
This fee is what we pay to the airport for airport access fees.
CFCCustomer Facility Charge. This is usually a daily fee imposed by the airport authority for the maintainence or construction of a consolidated rental car facility.
Customer Transportation ChargeThis fee is paid to the airport for the cost of the common shuttle provided by the airport for customer use to and from the airport terminal(s) and the consolidated car rental facility
DisclaimerOnly those taxes and fees which appear in the estimated total of the reservation and/or the rental agreement are applicable for a specific location. The base rate of the rental is guaranteed for the dates and times of the reservation, but taxes and fees may be changed by a governing authority prior to arrival at the rental counter. Any changes to the taxes and/or fees will be shown on the rental agreement at the opening of the rental agreement. Adding additional optional charges such as upgrades, GPS rentals, etc. at the rental counter may effect the amounts of the applicable taxes and fees.
Sales TaxThis is the sales tax for the state, county and city fees.
SurchargeThis surcharge is dependent on the state in which the vehicle is rented in and is paid to the state for all rental vehicles.
Tangible TaxThis tax is paid to the state for vehicle tangible assets.
VLRFVehicle License Recoupment Fee - This is a fee for the recoupment of vehicle licensing fees that we pay.
TOLL ROAD POLICIESEZTOL
Renters can opt to be included in EZTOL program which allows for quick by-pass of unmanned toll booths.
Acceptance of EZTOL includes a daily fee of $6.99.
This daily fee includes the price of the tolls used.
EZTOL must be accepted at the time of pickup and be applied for the entire length of the rental.
If EZTOL is not accepted and a toll violation occurs on the rental, an admin fee of $25 per violation plus the cost of the toll will be applied to the rental contract.
CROSS BORDER POLICY
Traveling to Canada
Advantage/EZvehicles may be driven into Canada. They do not require presentation of liability protection letters, certificates or stickers at customs. A passport is now required to enter Canada. Canadian customs and excise regulations prohibit Canadian residents from driving United States rental vehicles in Canada and returning to the United States.
Traveling to Mexico
Advantage/EZ vehicles may not be driven into Mexico.