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Dollar Terms & Conditions
The below T&Cs (including prices and taxes) are provided by Dollar and may change without notice to Vroom Vroom Vroom.
This quote includes:
This quote will not include
* Important information about car rental insurance
For US citizens
Visiting the US from another country
For more information please see our U.S. car rental insurance guide.
See below for more Dollar Terms and Conditions
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All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.
GENERAL RENTAL REQUIREMENTS
THESE ARE THE GENERAL RENTAL REQUIREMENTS OF DOLLAR® CAR RENTAL. THE RENTAL COMPANY OPERATING THE DOLLAR CAR RENTAL LOCATION ("DOLLAR") MAY HAVE OTHER REQUIREMENTS. THE REQUIREMENTS OF THE RENTAL LOCATION WILL CONTROL. CHECK THE "LOCAL" TERMS & CONDITIONS POSTED ON THE WEB PAGE OF THE RENTING LOCATION FOR MORE INFORMATION ABOUT THEIR TERMS AND CONDITIONS. FOR RENTALS OUTSIDE OF THE UNITED STATES AND CANADA, PLEASE REFER TO THE LOCAL TERMS & CONDITIONS WHERE YOU INTEND TO RENT THE VEHICLE.
Daily Rental rates are based on a 24 hour "rental day" starting at the time of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be charged for each hour and/or any part of an hour in excess of a rental day the renter keeps the vehicle, until the vehicle is returned, up to the applicable daily rate. Mileage charges, if applicable, will be the number of miles driven as determined by the odometer readings at the beginning and end of the rental.In addition to the daily rate, some locations will charge you a one-time “early return” fee of $15.00 if you return the vehicle more than 24 hours prior to the return date and time on the rental agreement; and, you will be charged a $10.99 per/day "late return" fee if you return the vehicle more than 24 hours after the return date and time on the rental agreement.If the renter fails to comply with the conditions applicable to the rate, including any geographic driving restrictions, a mileage charge, surcharge or other rates may apply.
If you are 25+ than there is no additional charge. If you are between the ages of 21-24 than there is an additional charge of $25-35 depending on the location. If you are to add an additional driver of 25+ than there will be a charge of $9.00-12.00 per day.
The vehicle may be driven only by an authorized driver. An authorized driver is the renter and any additional person who appears at the time of rental, and signs the rental agreement. All authorized drivers must satisfy our age requirements, have a valid driver's license, a major credit card in their own name, and fulfill our other qualifications, which vary by location. Employers and co-employees of renters renting on corporate rate plans, if properly licensed and meet our age requirements, are authorized to drive the vehicle while acting within the scope of their employment duties. See our credit requirements below. The authorized driver and any additional authorized drivers may be subject to a driver record check (see below). No other persons are authorized to drive the vehicle.
Additional Authorized Drivers and Fees
All additional authorized drivers are required to qualify to drive the vehicle. To qualify, DOLLAR requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid drivers license, and pay an additional driver fee. However, the following additional drivers do not need to pay an additional driver fee as long as they meet our minimum age requirements and have a valid drivers license:
(1) government renters on official orders,
(2) corporate account customers on corporate rate plans, and
(3) drivers/companions of physically impaired customers.
The additional driver may also be subject to a driver record check and an underage driver's fee. (See below). Because the requirements vary by location, please refer to the location's own Terms and Conditions for specific information on additional driver fees at the location where you intend to rent.
Underage Driver's Fee
An authorized driver 21 to 24 years of age may be charged an Underage Driver's Fee because of such driver's age and in addition to the additional driver fee, if applicable. Because the requirements vary by DOLLAR location, please refer to the location's Terms & Conditions for specific information on additional authorized or underage drivers at the renting location.
To qualify to rent the DOLLAR vehicle, the renter must present at the time of rental a major credit card or debit card (see Debit Card Usage below) in the renter's own name with available credit. A hold will be placed on the renter's credit card for the estimated amount of the rental plus 15% or a minimum amount, whichever is greater, as determined by the location where you intend to rent. The hold will be removed at the end of the rental when the final charges are settled. Because the requirements vary by location, please refer to the location's Terms & Conditions for specific information on credit qualifications and requirements where you intend to rent a DOLLAR vehicle.
Debit Card Usage
If the customer presents a debit card at the beginning of rental to qualify to rent, we will perform a debit card check and credit inquiry screening through Equifax Credit Information Services, Inc. This type of inquiry will screen out customers who present a greater driving risk to us, using a standard set of criteria. The credit inquiry is posted on the customer's credit report and may have an effect on the customer's credit evaluation. In the event that a customer's debit card check and credit inquiry fail to meet our debit card criteria, the customer will not be allowed to rent unless they provide a major credit card in their own name. Our debit card policy complies with all U.S. federal and state laws. Debit cards are accepted for payment at the end of rental without a credit inquiry . Debit cards may not be accepted in Canada. Since the credit requirements vary by DOLLAR location, please refer to the location's Terms & Conditions for specific information on the acceptance and usage of debit cards where you intend to rent a DOLLAR vehicle.
At most locations, driving is restricted to the continental United States and Canada. A Canadian resident is prohibited from driving a U.S. owned vehicle into Canada. Please refer to the Terms & Conditions for specific information regarding geographic limitations at the DOLLAR location where you intend to rent a DOLLAR vehicle
United States Citizens and U.S. Military Personnel: A renter or any additional authorized driver who is a citizen of the United States, must present at the time of rental:
(1) a driver's license issued by any state, territory or possession of the United States, and valid for the entire rental period
(2) a temporary driver's license, valid for the entire rental period
(3) a traffic citation issued as a temporary license, valid for the entire rental period (the court date being the expiration date) and a second form of identification with signature (excluding the credit card used for rental),
(4) a valid U.S. military identification card plus an expired driver's license for active duty U.S. military personnel in those states where active duty U.S. military can drive on an expired driver's license.
(5) A valid driver's license issued by a province or territory of Canada
(6) A foreign driver's license* issued by the country of residence of the renter and additional drivers. If the driver's license in not in English, the renter and drivers will be required to present both the foreign issued driver's license and a current International Driver's Permit (“IDP”); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive, but provides a certified translation of the valid foreign driver's license. An IDP can be obtained in the driver's country of residence only with a valid driver's license. An IDP (or certified translation) without the foreign issued driver's license is not acceptable.
*If the foreign issued driver's license is from a country where “permanent” or “non-expiring” driver's licenses are issued, the renter and any additional drivers will also be required to show their passport, visa or other current U.S. issued documentation at the beginning of the rental authorizing the renter or driver to be present in the USA at the time of rental.
Driver Record Checks
In the U.S., before we will rent a vehicle and when the customer arrives at our location, the customer and any additional authorized drivers may be subject to a driving record and license check with the DMV. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report. A list of our criteria follows:
If a driver wants to verify that their driving record meets DOLLAR criteria prior to arriving at the rental counter, please request the "TravelCheckTM ” service provided by our vendor TML at 800-388-9099. TML will charge you a fee of $9.95 to process a driver record check prior to rental. This service is not available in all states.
One-way rentals within the United States and within Canada vary by DOLLAR location and vehicle availability. A one-way drop fee will apply.
At most DOLLAR locations, the renter may incur one or more of the following charges and fees: (i) an (airport) concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge; plus, frequent flyer surcharges, and vehicle license fees which are the estimated average per day per vehicle portion of our total annual vehicle taxes, licensing, titling, and registration costs, and other governmental fees or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per day or a per rental charge. R. New York Resident Surcharges:
Higher rental rates for New York City (Brooklyn, Bronx, and Queens) residents renting in New York, Newark, NJ, and Philadelphia may apply as follows: